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Thread: PLANO lifetime warranty - they really mean it.

  1. #1

    PLANO lifetime warranty - they really mean it.

    I broke the clip on a Plano tacklebox that must be at least ten years old. My fault.

    [sales@jmgillies.com.au] (the Australian Importers) posted out a replacement clip.

    When I emailed to ask the cost and postage, this was the response:

    "There is no charge, Plano's warranty covers latches and handles etc for the life of the box."

    I had to tell someone.

  2. #2

    Re: PLANO lifetime warranty - they really mean it.

    Refreshing to see a large company that values it's customers.

  3. #3

    Re: PLANO lifetime warranty - they really mean it.

    there good like that. gillies that is no questions asked. replace without question.

  4. #4

    Re: PLANO lifetime warranty - they really mean it.

    Kudos to them.
    I'd probably not have bothered because I have a couple of old tackle boxes I fixed latches on that are now in the garage as small tool boxes.
    I have noticed the latch on the Plano I have is better made and sturdier than the other tackle boxes I have owned and seen around.
    Good to know, thanks ozbizweb

  5. #5

    Re: PLANO lifetime warranty - they really mean it.

    Morning all,
    Just wanted to see if the importor / email has changed? I have 2x boxes that have broken hinges, not that old, I have emailed them but no response thus far.
    ...A bad days fishing is always better than a good days working...

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