Your thoughts on BCF

[Barrymundi]

BCF Townsville fishing area is run by Shane, a well seasoned fisho.

They matched a price for me on a $600 esky.

They ordered a part for me which was $40 at another camping store, $20 BCF.

I will shop there more, plenty of range, plenty of people there to chat too.

Al

[yort]

Went to BCF Townsville on the weekend and bought a River2Sea Cicada Pop. #I used it and found it sunk when I cast it and had to be pulled up to the top of the water. #I wasn't sure really how it was meant to work so I went back and asked the staff. #Not one of them knew how it was meant to work! #They said to come back the next day as a follow employee should know about them. #Of course I didn't go back and probably won't ever be back unless for specials of course. #Does anyone here know how they're meant to work?

[FNQCairns]

I have been in 3 times, once when they first opened for a look see, then to buy a child's life jacket, then to buy a knife sharpener but it was out of stock on the shelves. I was planing on getting the gas bottle filled and a few other things before the end of the week.

I didn't know they were a usury employer Happy to be corrected.

For what it is worth today, it is important to me to maintain my social conscience wherever I can so I will never ever be back, shame really.
They can have their club card back also, was pretty useless anyway!

cheers fnq

[Derek_Bullock]

Went to BCF Townsville on the weekend and bought a River2Sea Cicada Pop. #I used it and found it sunk when I cast it and had to be pulled up to the top of the water. #I wasn't sure really how it was meant to work so I went back and asked the staff. #Not one of them knew how it was meant to work! #They said to come back the next day as a follow employee should know about them. #Of course I didn't go back and probably won't ever be back unless for specials of course. #Does anyone here know how they're meant to work?

Now I can read it. #


Derek

[yort]

Sorry, first post.

[brett_rokesky]

[quote author=brettrock link=1136774559/60#69 date=1136862789]I'll have to drive the 2 hours to Mackay before i can give you my opinion

i hope your not coming in just for that[/quote]

Ok i might wait here in Yeppoon for one to be built. # should i say"take there time".

[muzz30]

BCF is owned by SuperCheap Auto and i have visited the store around three times and i was not happy they were more concerned about the shelves being filled and not concerned about the customer's and also i found some of the people didnt have a clue about the product's they were selling a turn off for me
unfortunatly and ill just keep supporting my small supplier at least they think of there customer's...

[Gone_fishin]

If you want customer service and guy who knows what he's talking about go to your local tackle shop.

If you want to go to a multi million dollar operation that is only interested in making money go to BCF. They are retailers only you will need to know what you want first.

The prices I have found have been a bit higher than other tackle outlets but they do have a great range.

Gone fishin

[tryin]

I have been into both the cappalaba and cannon hill stores, having bought heaps of gear from the old cappalaba campmart, i was really suprised by the changes. I found campmart went down hill really fast once supercheap to over, never any stock, lots of new faces and porer service. ......But went back first time for months the other week and service at cap. was pretty good. the bloke looked through the computer system checking all stores stock for the part i was looking for.

The cannon hill store is complete waste of time, the staff know buggerall about the stock they have/dont have/can get in/or not. Plus half the staff was playing silly buggers with eachother.

I have had better luck with BIAS, picking brains was pretty easy just ask. A bloke i used to work with got a job at one of their stores, and he has been speeking highly of them.

If service you want then got to your local and get to know them, if you want answers then ask questions, and if they dont know ask if anyone does. But if your not happy ban em. I went into a decent map store chaseing a price on a handheld gps (magellan explorist 400 TRAVELER PACK) they said gotta chase up the price will ring you back, 10 days latter got a call from shop saving no such thing exists. didnt have the heart to tell her that i have the paper work infront of me....so theyr BANNED

[woody74]

Interesting how so many bcf shops around Queensland all seem to give the same experiences . Im in Toowoomba and all of the replies I've seen to this thread seem to be the same. The shop here works the same as many of you have said as your local shops, not many people employed there want to help you out. The shop here has one person who knows what he's talking about with fishing, pretty slack really. If you have any questions about anything fishing orientated , you have to hope the hell he's working. That's my rant anyway. CHEERS woody.

[backhoe]

Experiences pretty much the same as others with BCF. Good range, prices OK, service non-existant. Have bought a few things from there that were on special significantly cheaper than I could get them elsewhere but that's all. Isn't a bad place to have a wander around though if you want to check out stuff and not get hassled, just as long as you don't want any help.

Got to say that I'm surprised with the BIAS knocking. Only really had experience with the one at Slack's CK but I've always found them really helpful and they seem to know there stuff. A few times I've gone in there wanting to buy things thinking they will do the job I want them to and gone out empty handed because they've recommended something else or thought it wouldn't do the job. That doesn't happen too often with most places as they are usually quick to agree with you to get the sale.
Range probably not as good Whitworth's though.

[whichway]

Hi

I bought some tent poles and the like from BCF before Xmas. Generally the prices seemed about average, and the service was about the same.

For fishing and boating gear, I note the earlier comment re getting stuff made in China. At the moment, everything is pretty much the traditional brands. But when you go to Super Cheap, alot of the stuff is their own brand, made in China, and in my view, generally poor quality. If BCF follow the same business model as Super Cheap, there is a possibility that Shimano (for example) will be replaced by a BCF own brand - will look the same, but made out of recycled chewing gum.

Going into neighbouring camping shops before Xmas, it was obvious that BCF were taking a significant share of the market. I use to think that camping shops were a good business, but I don't think so anymore.

It will be interesting to see how this plays out in the long run

Whichway

[Steven78]

I love my FISHEAD and when i cannot get there i mail order.
www.fishhead.com.au.

ZOOM ZOOM ZOOM

The leader in pro gear i just got fitted up with my G loomas and Certate 2500r custuom. Duncan always has the time to talk to his customers..
BCF is very good for Camping and boating. Bias is go too.
I love then all but my wife hates them and i wonder why

[al_neibling]

We have tried the BCF townsville a few times now and have been disappionted each time.
first time asked about outriggers and got shown a downrigger (wrong!!)
seond time no one in sight to serve me (Lost sale)
third time hubby went into to buy a bulk lot of fishing line, the line they tried to sell him had been used to spool other peoples rods, when my hubby pionted this out the young bloke just said oh thats ok just buy the one the looks the biggest (strike three they are out)

Love the service and the prices at my Fav tackle shop in Townsville ( on duckworth, big yellow building, right across the road from BCF you guys know the one )

Just my experience but after three strikes your out in my books

[4x4frog]

Would love to know which multinational owns BCF probably General Motors or something, if anyone can help identify who really owns BCF it would be great.

The problem I find is that they dont specialise and generalise on everythng, there rope and cord section is great though and quite cheap

BCF's parent company is a large auto supplier who bought out a camping chain and expanded. Given the comments here and the level of service talked about I'd say right up to par with the other end of the chain. I am sticking to my local guy/s too, they offer service and a smile.

EDIT....if only I had read a little further before positng, didn't notice this thread was 6 pages long. #Heard the other day that Bob Thorn resigned from MD of Supercheap?? (probably been posted too )

I have to say I diidn't like the atmosphere in the store I visited, all real bright lights like the supermarkets have in the meat departments these days to make everything look more life like or perfect IMHO.