My mate has the same issue Sam, although it is better than the old-school Tekonsha pendulum controller he previously had .
Although it was over 18 months ago now (so the memory is a bit vague ), but when I spoke to some people/sellers about the Redarc, although it is an accelerometer controller, one thing that it seemed not to accommodate was calibration at both minimum braking input and maximum. Maximum calibration for braking at speed, minimum for low speed driving and manoeuvring etc - and all in between these ‘limits’ controlled as normal.
After the first few trips I had tweaked these settings to suit my 3t load, but haven’t touched them since. It was great at both low and high speed. As a result I stuck with my existing controller, but I’m sure will have to tweak it again with the different braking system (iQ7) and heavier load.
Cheers
Brendon
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