Originally Posted by
Lantana
So, from what I read here, what people want is a tackle shop where there are staff waiting at the front door to tend to their every beck and call, but with prices which match that which you can get gear for over the web!!!!
What is that well worn line from that movie........."...tell em his dreamin."
From what is have seen of BCF, it is somewhat of a supermarket type model. That is you generally need to serve yourself, but with some staff to assist where needed. When I go there these days this is all I want.
We would all like to see that little corner tackle store continue to exist. Usually the advice there is excellent and they have a reasonable range of stock. They are however not at all perfect either. I have certainly been in some Tackleworld stores which I have only re entered when I knew what I wanted and had to get it there.
I will say though that BCF does need to look at their store stocking levels. Too often things are out of stock, and sale items are either not in stock, or maybe with 1 or 2 only, and these go quickly.
Service is a very individual thing, and goes directly with the attitude of the people who work in the shop, no matter where it might be.