So when you take your car,boat,trailer,TV, Mower for repairs do you expect to speak to someone with experience........... What about when you buy a new fridge,microwave,dishwasher,washing machine etc I hope I am getting someone with product knowedge. When you buy new tyres for the car or trailer would you be ok with someone who can't offer any answers or advise "these ones should do they are black and made of rubber".
I do shop at BCF I have two local stores most times I know what I want BUT other times I am not sure and would like to be offered some sound advise or "I will go and get someone with more experience to assist you sir". I wonder if BCF has any training for these young employees.
I just bought a $250 reel from BCF rang my closest store young female answers and i tell her what i want, she puts me on hold comes back and says no none in stock. I ring my next closest store young man yes we have one left, i go and get it. Later that day decieded to look at some rods when to the store i first rang and here are two of the reels in stock that i was told had none. Very Pi**ed off.
MARK.