Originally Posted by
Braddles
Hi Bombie;
I think Duncan SHOULD still contact them.
Office of fair trade will set in motion the right way to go about mediation if nothing else.
I have used them 3 times, and all times it has ended up at small claims tribunal, and each time, the magistrate has commended me on trying to settle this myself, and using the office of fair trade.
Also, in one instance, where a removalist company had altered the amount on a hand written invoice once they had written the amount and I had signed it, they started their own procedings as they had multiple complaints. Virgin credit cards fraud department also became involved, as it was a master card invoice that they had fraudulantly changed, and in the end - the company was finded, I got my money, and they subsequently folded the company.
You have nothing to loose and everything to gain.